Crazy Mason in Gatlinburg: Gigantic Milkshakes and Sweet Memories
Quick Takeaway: Crazy Mason in Gatlinburg is the ultimate dessert stop for families. With milkshakes so large your kids won’t finish them, playful flavors, and a welcoming vibe, this downtown hotspot transforms a simple sweet treat into an unforgettable family experience.
If you’re wandering down the Parkway in Gatlinburg and spot a colorful storefront with a lineup of families holding absurdly large milkshakes, you’ve found Crazy Mason and trust me, you want in. This isn’t just an ice cream shop; it’s a full-on dessert adventure that’s perfect for families, groups, or anyone with a serious sweet tooth.
A Menu That Sparks Excitement

Crazy Mason’s menu is a playful mix of indulgence and imagination. From over-the-top signature shakes to customizable creations, it’s impossible not to get excited just reading the names. Our kids were immediately drawn to whimsical options like “Build Me Up Buttercup” (a chocolate and peanut butter masterpiece) and “Meet Me in the Mountains”, which is packed with candy and cookie goodness.
There are so many custom options that it was very difficult to decide. Non-dairy options are also available, which is a nice touch for families with dietary needs.
But Crazy Mason isn’t just milkshakes. They also serve Crazy cups, Crazy Bombs, and Crazy Waffles. Each item is carefully crafted to be as playful and over-the-top as it is delicious.
Milkshakes You Need to See to Believe
The real star here? The milkshakes. Our kids each ordered one, expecting a normal-sized treat and were hilariously overwhelmed when giant jars arrived, piled high with whipped cream, candy, and sauces. Finishing them was impossible, but watching them try was half the fun. These shakes are more than a dessert, they are an Instagram post masterpiece.
If you’re traveling with kids, you might consider sharing a shake or planning it as a mid-afternoon treat, because one milkshake could easily feed two. But if your family is up for the challenge, go all out. There’s something magical about seeing a child’s eyes widen at the sheer size of what’s in front of them.

Fun, Friendly, and Family-Oriented

Crazy Mason isn’t just about sweets—it’s about creating a memorable, family-friendly experience. The staff are welcoming and patient, happy to answer questions about toppings, dietary options, or flavor combinations. The colorful jars, playful names, and whimsical presentation make it a fun stop for photos as well as for dessert.
Timing Your Visit
The Gatlinburg location is centrally located at 812 Parkway, Suite 106, making it easy to pop in during a downtown stroll or after a day exploring the Smokies. It is also a perfect treat after exploring Ripley’s Believe It or Not right across the street. Hours vary by day:
- Mon–Thu: 2 PM – 9 PM
- Fri: 2 PM – 10 PM
- Sat: 12 PM – 10 PM
- Sun: 12 PM – 9 PM

Simply Touring Takeaway
Our visit to Crazy Mason was a delicious addition to our Gatlinburg trip. The food is fun, the milkshakes are enormous, and the atmosphere is lighthearted and welcoming. Whether you’re challenging your kids to finish a massive shake, snapping photos of their oversized creations, or indulging in a unique dessert yourself, this is a stop that turns a sweet treat into a family memory.

Frequently Asked Questions
Where is Crazy Mason located in Gatlinburg?
Crazy Mason is located at 812 Parkway, Suite 106, Gatlinburg, TN 37738, right in the heart of downtown Gatlinburg.
What are the hours for Crazy Mason in Gatlinburg?
Hours vary by day but typically are:
Monday–Thursday: 2 PM – 9 PM
Friday: 2 PM – 10 PM
Saturday: 12 PM – 10 PM
Sunday: 12 PM – 9 PM
Check the official website for seasonal updates or holiday hours.
Does Crazy Mason offer dairy-free or gluten-free options?
Yes! Crazy Mason offers non-dairy ice cream and gluten-free desserts, making it a great choice for families with dietary restrictions.





