The Inn at Christmas Place: A Magical Stay

Check-in begins at 4:00 PM, but the magic starts the moment you walk through the front doors. You’re greeted by a grand lobby decked in garlands, nutcrackers, and glowing Christmas trees. Each hallway has its own festive theme, and every corner is full of charming surprises. Throughout your stay, you’ll wear a wristband that gives you access to the courtyard, pool, Santa concerts, and the upper and lower lobbies. It’s a small touch that helps keep everything secure and organized while you enjoy all the magic the Inn has to offer.

During your stay at The Inn at Christmas Place, you’ll undoubtedly notice the exceptional comfort of their beds. We certainly did! For those who fall in love with the plush, restful sleep provided, there’s fantastic news: The Inn at Christmas Place offers their “Sleep in Heavenly Peace” mattresses for sale!

This isn’t just any brand; it’s their very own, custom-designed mattress that ensures guests experience unparalleled comfort. If you’ve been searching for a mattress that delivers on the promise of a truly heavenly night’s sleep, you can extend the magic of your Pigeon Forge vacation by taking home the same comfort you enjoyed at the inn. It’s a wonderful way to bring a piece of your Christmas wonderland experience back to your everyday life.

Your stay at the Inn includes a breakfast buffet served daily from 7:00 to 10:00 AM, and we highly recommend arriving early—between 7:00 and 8:00—to avoid the crowds. The selection was plentiful, from savory hot items to made-to-order omelets. And yes, we were thrilled to find that delicious Cozy Christmas coffee again here! There is plenty of seating in a large dining room off of Mrs. Claus’s Kitchen as well as outdoor patio seating that was really nice!

On Tuesday, Thursday, and Saturday evenings, Santa hosts concerts in the lobby—an enchanting event filled with music, stories, and holiday cheer. Even if you’re staying on a non-concert night, you can catch a replay of his performances on a special in-room channel, so you never miss out on the festive fun.

And speaking of sweet traditions—don’t forget to enjoy one of the Inn’s famous Hershey Kisses. This isn’t just a cute amenity—it’s a heartfelt tradition that stems from the legacy of Hurshel Biggs, the founder of The Christmas Place along with his wife, Marian Biggs. Mr. Biggs treated his employees like family and always made a point to brighten someone’s day. He would carry Hershey Kisses in his pocket, and if he noticed someone needed a little pick-me-up, he would offer them a chocolate treat.

To honor Hurshel’s legacy, The Inn continues this tradition by passing along a sweet treat to each guest, sharing not only chocolate, but the love and kindness that inspired it.

There’s a lazy river (Lazy Reindeer River) that winds peacefully through the area, a twisting slide (the Sleigh Ride Slide) that kept our kids endlessly entertained, and multiple tucked-away coves and nooks where you can sit back and soak it all in. The decorative touches—wreaths, garlands, themed signage, and lights—make it feel like Santa’s own resort.

One of our favorite spots was the hot tub tucked beneath a waterfall(Gumdrop Grotto), where warm water and gentle cascades offered the perfect blend of fun and relaxation. It was especially magical at night, when the lights shimmered across the water and the sounds of Christmas music echoed softly in the background.

Beyond the festive interior, The Inn at Christmas Place extends its enchanting charm to its outdoor spaces. The moment you step outside, you’re greeted by beautifully landscaped grounds that are as meticulously cared for as the inside of the inn. Lush greenery, vibrant flowers (depending on the season), and charming walkways create a serene and picturesque environment.

From twinkling lights to Santa sightings and cookies from Mrs. Claus, every moment at The Inn at Christmas Place felt like stepping into a living Christmas card. It’s the kind of place that brings out your inner child, no matter your age. Whether you’re building family memories, sneaking away for a romantic holiday-style escape, or just craving a little Christmas cheer in the middle of summer—this inn wraps you in the magic of the season and makes it incredibly hard to say goodbye.